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When the Network Goes Down: How Phone Bots and Alternative Phone Lines Can Support Customer Care

When the Network Goes Down: How Phone Bots and Alternative Phone Lines Can Support Customer Care

How Secretary Phone Bots Can Revolutionize Utility and Repair Services

How Secretary Phone Bots Can Revolutionize Utility and Repair Services

Effective Shift Coordination for 5,000 Agent Call Centers in the U.S. Telecom Industry

Effective Shift Coordination for 5,000 Agent Call Centers in the U.S. Telecom Industry

In-House vs. Outsourced Call Centers: A Strategic Perspective from the U.S.

In-House vs. Outsourced Call Centers: A Strategic Perspective from the U.S.

How Call Centers Play a Vital Role During Internet Service Disruptions

How Call Centers Play a Vital Role During Internet Service Disruptions

How Phone Bots Can Provide Critical Support During Snow Storms

How Phone Bots Can Provide Critical Support During Snow Storms

Customer Support in Aging Societies: Challenges and Solutions for the Next Decade

Customer Support in Aging Societies: Challenges and Solutions for the Next Decade

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